Client Relations Representative - Work from home

Job Description:

Hilton is seeking a passionate and dedicated Client Relations Representative to join our team in Kuala Lumpur, MY. This is a part-time position that allows you to work from the comfort of your own home. As an Entry Level Client Relations Representative, you will be responsible for providing top-notch customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Communicate with clients via phone, email, and chat to address their inquiries, concerns, and requests - Provide personalized assistance and recommendations to clients based on their individual needs - Maintain accurate records of client interactions and follow up on any outstanding issues - Collaborate with internal teams to ensure client satisfaction and resolve any issues that arise - Stay up-to-date on product offerings, promotions, and company policies to provide accurate information to clients - Assist in maintaining client retention and loyalty through exceptional service delivery - Actively participate in training and development programs to improve and enhance your customer service skills

Requirements: - No prior experience required - we will provide comprehensive training - Passionate about delivering exceptional customer service - Dedicated to exceeding client expectations and building strong relationships - Excellent planning and organizational skills - Strong teamwork and collaboration abilities - Ability to work independently and remotely with minimal supervision - Must have a reliable internet connection and home office setup - Fluent in English (additional language skills are a plus)

Benefits: - Paid Time Off (PTO) - Dental insurance - Paid sick leave - Opportunities for unlimited personal and professional growth

Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: 2024-05-02

If you meet the requirements and are excited to join a dynamic team dedicated to providing exceptional customer service, we encourage you to apply for the Client Relations Representative position with Hilton today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.