Client Relations Representative - Work from home

Job Description:

We are looking for a motivated and dynamic Client Relations Representative to join our team at Malaysia Airlines Berhad. This is a part-time, entry-level position that allows you to work from home, providing excellent customer service to our clients in Johor Bahru, Johor, MY.

Responsibilities: - Serve as the main point of contact for clients, handling inquiries and providing solutions to their needs - Build and maintain strong relationships with clients through regular communication and follow-up - Manage client accounts, ensuring accurate and up-to-date information at all times - Collaborate with other team members to address client issues and deliver exceptional service - Identify opportunities to upsell or cross-sell products and services to clients - Keep abreast of industry trends and best practices to provide valuable insights to clients - Meet or exceed performance goals and targets set by the company

Requirements: - Bachelor's degree or equivalent experience - Minimum of 1 year of experience in customer service or client relations - Proficient in Microsoft Office suite and customer relationship management (CRM) software - Strong communication and interpersonal skills - Driven and independent, with the ability to work effectively in a remote setting - Excellent decision-making skills and a strong sense of teamwork - Ability to multitask and prioritize tasks in a fast-paced environment

Benefits: - Life insurance - Vision insurance - Relocation allowance - Opportunities for professional development and growth within the company

Working Environment: Join a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. At Malaysia Airlines Berhad, we believe in creating a supportive and inclusive environment where every team member can thrive and contribute to our collective success.

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected characteristic. All qualified candidates are encouraged to apply.

Deadline to Apply: 2024-05-11

Don't miss this opportunity to join a leading airline company and make a difference in the lives of our clients. Apply now to be considered for the Client Relations Representative position at Malaysia Airlines Berhad!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.