Client Relations Specialist

Job Description:

We are seeking a motivated and passionate Client Relations Specialist to join our team at MYEG Services Berhad in George Town, Penang, Malaysia. As an Associate Level role, you will be responsible for managing client relationships to ensure customer satisfaction and retention. This part-time position requires a minimum of 3 years of experience in client relations or a related field.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and follow-ups - Respond to client inquiries and concerns in a timely and professional manner - Identify opportunities for upselling products or services to existing clients - Conduct market research to understand client needs and preferences - Collaborate with internal teams to address client issues and improve overall customer experience - Track and report on key performance metrics related to client satisfaction and retention

Requirements: - Bachelor's degree in Business Administration or related field - 3+ years of experience in client relations or a similar role - Excellent communication and interpersonal skills - Strong research and problem-solving abilities - Ability to work independently and as part of a team

Personality Traits: - Motivated - Passionate

Soft Skills: - Research - Problem-solving

Benefits: - Vision insurance - Relocation allowance - Profit sharing

Working Environment: At MYEG Services Berhad, we recognize and reward employees based on performance and merit. We provide a supportive and collaborative work environment where your contributions are valued and appreciated.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: MYEG Services Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by law. We believe in creating a diverse and inclusive workplace where all employees can thrive and contribute to our success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.