Client Service Assistant

Job Description:

Fraser & Neave Holdings Bhd is seeking a dedicated Client Service Assistant to join our team in Kuala Lumpur on a part-time basis. As an Associate Level position, the ideal candidate will have at least 3 years of experience in a similar role and possess the personality traits of resilience and confidence. Additionally, the successful candidate should demonstrate strong soft skills in analysis and teamwork.

Responsibilities: - Provide exceptional client service by responding to inquiries via phone, email, and in-person - Assist clients with account setup, transactions, and issue resolution - Collaborate with internal teams to ensure client needs are met in a timely and efficient manner - Conduct market research and analysis to identify opportunities for growth - Maintain accurate client records and documentation - Assist with administrative tasks as needed

Requirements: - Bachelor's degree in Business Administration or related field - 3+ years of experience in client service or a related field - Proven ability to work in a fast-paced environment and handle multiple priorities - Strong communication and interpersonal skills - Proficiency in Microsoft Office Suite - Ability to work independently and as part of a team - Resilient and confident attitude

Benefits: - Retirement plan - Visa sponsorship - Training and professional development opportunities

Working Environment: At Fraser & Neave Holdings Bhd, we pride ourselves on building strong connections and treating colleagues like an extended family. Our team-oriented approach fosters a collaborative and supportive working environment where everyone's contributions are valued.

Deadline to Apply: April 24, 2024

Equal Opportunity Statement: Fraser & Neave Holdings Bhd is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, sexual orientation, disability, or nationality.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.