Remote Client Service Assistant

Job Description:

We are looking for a motivated and driven Remote Client Service Assistant to join our team at Tenaga Nasional Berhad in Kuala Lumpur. As an Entry Level position, this role is perfect for someone looking to gain valuable experience in the energy industry and client services sector.

Responsibilities: - Provide excellent customer service to clients via telephone, email, and online channels - Respond to client inquiries and concerns in a timely and professional manner - Assist with client account management, including updating records and processing payments - Collaborate with team members to ensure smooth operations and client satisfaction - Assist with general administrative tasks as needed

Requirements: - 1 year of experience in customer service or a related field - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite - Remote work experience is a plus - Bachelor's degree in Business Administration or related field is preferred

Personality Traits: - Motivated to succeed and excel in a fast-paced environment - Driven to learn and grow in the industry - Cooperative and able to work effectively with others - Strong presentation skills in order to communicate effectively with clients

Benefits: - Parental leave for both mothers and fathers - Remote work flexibility to accommodate work-life balance - Visa sponsorship for eligible candidates

Working Environment: At Tenaga Nasional Berhad, we are committed to environmental responsibility and sustainable practices. Our team is dedicated to making a positive impact on the environment and promoting a healthy workplace culture.

Equal Opportunity Statement: Tenaga Nasional Berhad is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: July 4, 2024

If you meet the requirements and are excited about the opportunity to join our team as a Remote Client Service Assistant, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.