Client Service Assistant - Work from home

Job Description:

IJM Corporation Berhad is looking for a driven and passionate Client Service Assistant to join our team. This is a part-time, entry-level position that will allow you to work from the comfort of your own home in George Town, Penang, MY. As a Client Service Assistant, you will be responsible for providing exceptional customer service to our clients and assisting with various administrative tasks.

Responsibilities: - Responding to client inquiries via email, phone, and chat in a timely and professional manner - Assisting clients with account management and troubleshooting any issues that may arise - Processing client orders and ensuring accurate and timely delivery - Collaborating with other team members to provide seamless customer service - Performing basic data entry and administrative tasks as needed

Requirements: - No prior experience required, but a strong willingness to learn and grow in the role - Excellent communication skills and the ability to interact with clients in a friendly and professional manner - Strong problem-solving skills and the ability to analyze situations quickly and effectively - Must be self-motivated and able to work independently with minimal supervision - Proficiency in Microsoft Office suite and ability to learn new software systems quickly

Personality Traits: - Driven: You are motivated to succeed and eager to take on new challenges - Passionate: You are enthusiastic about providing excellent customer service and helping clients succeed

Soft Skills: - Problem-solving: You have a knack for identifying and solving problems quickly and efficiently - Analysis: You can analyze situations and data to make informed decisions and recommendations

Benefits: - Parental leave - Company transportation - Medical coverage

Working Environment: At IJM Corporation Berhad, we encourage calculated risk-taking to drive innovation and progress. You will have the opportunity to work in a supportive and collaborative team environment where your contributions are valued and recognized.

Deadline to apply: 2024-07-03

Equal Opportunity Statement: IJM Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other characteristic protected by applicable laws. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.