Client Service Manager - Work from home

Job Description: Petronas is seeking a Client Service Manager to work from home in Malacca City, Melaka, MY. This part-time position is ideal for a candidate with 8 years of experience in a client service management role at a mid-to-senior level. The successful candidate will have a proven track record of reliability and hard work, as well as strong soft skills in strategic planning and project management.

Responsibilities: - Manage client accounts and ensure high levels of customer satisfaction - Develop and maintain strong relationships with clients, understanding their needs and goals - Create and implement strategic plans to drive client retention and growth - Collaborate with internal teams to deliver projects on time and within budget - Analyze client feedback and data to identify areas for improvement and develop solutions - Monitor industry trends and competitor activities to stay ahead of the curve - Provide regular reports and updates to senior management

Requirements: - 8 years of experience in client service management - Strong interpersonal and communication skills - Proven track record of strategic planning and project management - Ability to work independently and remotely - Bachelor's degree in a related field is preferred

Personality Traits: - Reliable - Hardworking

Soft Skills: - Strategic planning - Project management

Benefits: - Gym membership - Visa sponsorship - Dental insurance

Working Environment: At Petronas, we believe in aligning work with a greater purpose and contributing to a meaningful mission. As a Client Service Manager, you will have the opportunity to make a real impact on our clients and our business.

Deadline to apply: 2024-06-07

Equal Opportunity Statement: Petronas is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, age, religion, disability, sexual orientation, or gender identity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.