Client Service Representative

Job Description:

Kenanga Investment Bank Berhad is seeking a part-time Client Service Representative to join our team in Kuala Lumpur, Malaysia. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a client-facing role. The Client Service Representative will be responsible for providing exceptional service to our clients and maintaining strong relationships with them.

Responsibilities: - Manage client inquiries and provide timely and accurate responses - Assist clients with account setup, transactions, and general inquiries - Build and maintain strong relationships with clients to ensure their satisfaction and loyalty - Collaborate with internal teams to resolve any client issues or concerns - Identify opportunities to upsell or cross-sell products and services to clients - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and developments to better serve clients

Requirements: - Confident and independent personality traits - Strong presentation and emotional intelligence skills - Excellent communication and interpersonal skills - Ability to work well under pressure and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Bachelor's degree in finance or related field preferred

Benefits: - Retirement plan - Disability insurance - Dental insurance

Working Environment: At Kenanga Investment Bank Berhad, we nurture an entrepreneurial atmosphere, even within an established organization. We encourage our employees to think creatively, take risks, and explore new opportunities. Our team is diverse, innovative, and collaborative, providing a supportive environment for personal and professional growth.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: Kenanga Investment Bank Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified candidates, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.