Client Service Representative - Work from home

As a Client Service Representative for Media Prima Berhad, you will have the opportunity to work from home in Kuala Lumpur, Malaysia. This part-time entry-level position requires no prior experience, making it a perfect opportunity for energetic and resourceful individuals looking to kickstart their career in client service.

Responsibilities: 1. Communicate with clients to understand their needs and provide exceptional service. 2. Answer incoming calls and respond to emails promptly and professionally. 3. Build strong relationships with clients to ensure their satisfaction and loyalty. 4. Resolve any client issues or complaints in a timely and effective manner. 5. Collaborate with internal teams to coordinate client requests and deliver results. 6. Maintain accurate records of client interactions and transactions. 7. Stay up-to-date on company products, services, and industry trends to better assist clients. 8. Proactively identify opportunities to upsell or cross-sell additional products or services to clients.

Requirements: 1. Must be energetic and resourceful with a positive attitude. 2. Excellent communication and interpersonal skills. 3. Ability to think creatively and adapt to changing situations. 4. Strong problem-solving and conflict resolution skills. 5. Proficiency in Microsoft Office and other computer applications. 6. High school diploma or equivalent required.

Benefits: 1. Life insurance coverage for peace of mind. 2. Joining bonus for new employees. 3. Retirement plan for long-term financial security.

Working Environment: At Media Prima Berhad, we value building strong connections with our colleagues and treating them like an extended family. You will be supported by a team-oriented culture that encourages collaboration and growth.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: Media Prima Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.