Client Support Assistant

Job Description:

We are looking for a motivated and driven Client Support Assistant to join our team at Berjaya Corporation Berhad in Malacca City, Melaka, MY. This is a part-time, entry-level position with no required years of experience. As a Client Support Assistant, you will play a key role in providing exceptional support to our clients and ensuring their satisfaction with our services.

Responsibilities: 1. Assist clients with inquiries and provide timely and accurate solutions to their issues. 2. Maintain client records and update databases with relevant information. 3. Collaborate with the sales team to ensure seamless client onboarding and retention processes. 4. Monitor client feedback and communicate any trends or issues to the management team. 5. Coordinate with internal departments to ensure effective communication and resolution of client concerns. 6. Provide administrative support as needed, including scheduling appointments and managing correspondence. 7. Participate in training programs to enhance product knowledge and customer service skills. 8. Contribute to team meetings and brainstorm ways to improve client support processes.

Requirements: 1. Motivated and driven individual who is passionate about providing excellent customer service. 2. Strong emotional intelligence and ability to understand and empathize with clients' needs. 3. Basic project management skills to prioritize tasks and manage time effectively. 4. Excellent communication skills, both verbal and written. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Ability to work independently and as part of a team. 7. Bachelor's degree in Business Administration or related field is preferred.

Benefits: 1. Profit sharing opportunities. 2. Visa sponsorship for eligible candidates. 3. Free accommodation during work assignments.

Working Environment: At Berjaya Corporation Berhad, you will have the opportunity to be part of a company that pioneers change and sets industry benchmarks. We value innovation, creativity, and excellence in everything we do.

Equal Opportunity Statement: Berjaya Corporation Berhad is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability status. All qualified applicants will receive consideration for employment without regard to these factors.

Deadline to Apply: May 18, 2024

We look forward to receiving your application and welcoming you to our team at Berjaya Corporation Berhad!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.