Client Support Assistant

Job Description:

Dialog Group Berhad is seeking a Client Support Assistant to join our team in Johor Bahru, Johor, MY. This is a part-time, entry-level position with no required years of experience. The ideal candidate will be adaptable, resourceful, have strong planning skills, and thrive in a cooperative work environment.

Responsibilities: 1. Provide excellent customer service to clients through phone, email, and in-person interactions. 2. Assist with client inquiries, resolve issues, and escalate to the appropriate team members when necessary. 3. Maintain accurate records of client interactions and transactions. 4. Collaborate with team members to ensure seamless client experiences. 5. Assist in planning and executing promotional events and campaigns. 6. Support the sales team in client prospecting and lead generation efforts. 7. Keep up-to-date with product knowledge and industry trends.

Requirements: 1. High school diploma or equivalent. 2. Excellent communication skills in English and Malay, both written and verbal. 3. Strong problem-solving abilities and attention to detail. 4. Ability to multitask and prioritize in a fast-paced environment. 5. Proficiency in Microsoft Office and CRM software. 6. Willingness to learn and grow within the company.

Benefits: 1. Retirement plan. 2. Travel opportunities. 3. Visa sponsorship for eligible candidates.

Working Environment: At Dialog Group Berhad, we nurture an entrepreneurial atmosphere, even within an established organization. Our team values creativity, innovation, and collaboration. We provide a supportive work environment where employees can thrive and reach their full potential.

Equal Opportunity Statement: Dialog Group Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran. We strive to create a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-07-22

Join our team and become a key player in providing exceptional client support at Dialog Group Berhad. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.