Client Support Assistant - Work from home

Job Description:

We are seeking a dedicated and passionate Client Support Assistant to join our team at Axiata Group Berhad. This is a part-time position that allows you to work from the comfort of your own home, providing support to our clients in George Town, Penang, MY. This is an entry-level position, so no prior experience is required.

Responsibilities: - Respond to client inquiries via phone, email, and chat in a timely and professional manner - Assist clients with account setup, troubleshooting, and general support - Provide product recommendations and guidance to clients based on their needs - Work closely with the sales team to ensure a seamless client experience - Maintain accurate records of client interactions and transactions - Collaborate with internal teams to improve overall client satisfaction and retention rates - Stay up-to-date on industry trends and developments to better serve our clients

Requirements: - Strong communication skills and a customer-centric mindset - Ability to multitask and prioritize tasks effectively - Creativity and strategic planning skills to problem-solve and think outside the box - A reliable internet connection and a quiet workspace to work from home - High school diploma or equivalent - Must be able to work part-time hours

Benefits: - Relocation allowance for eligible employees - Visa sponsorship for qualified candidates - Employee discounts on products and services - Opportunities for career growth and development within the company

Working Environment: At Axiata Group Berhad, we prioritize quality in all aspects of our work, products, and services. We value collaboration, innovation, and a strong commitment to customer satisfaction. As a Client Support Assistant, you will have the opportunity to work in a supportive and dynamic environment where your contributions are valued and recognized.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: Axiata Group Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with all applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.