RM6,353 - 8,576 monthly
Bilangan Pemohon
:000+
🔥 mendesak
✨ Permulaan Segera
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Job Description:
YTL Corporation Berhad is seeking a motivated and experienced Client Support Manager to join our team. This is a part-time remote position, based in Malacca City, Melaka, MY. The ideal candidate will have at least 8 years of experience in a client support role, demonstrating a strong track record of success in managing client relationships.
Responsibilities: 1. Develop and maintain strong relationships with clients, ensuring their needs are met and issues are resolved in a timely manner. 2. Serve as the main point of contact for clients, addressing any concerns or questions they may have. 3. Coordinate with internal teams to ensure client deliverables are met on time and within budget. 4. Conduct regular check-ins with clients to gather feedback and identify opportunities for improvement. 5. Analyze client data and feedback to identify trends and create strategies for enhancing the client experience. 6. Provide training and support to clients on company products and services. 7. Collaborate with the sales team to upsell and cross-sell products to existing clients.
Requirements: 1. Minimum of 8 years of experience in a client support role. 2. Confident and reliable personality traits. 3. Strong research and negotiation skills. 4. Excellent communication and interpersonal skills. 5. Ability to thrive in a fast-paced environment and adapt to change. 6. Proficiency in Microsoft Office and CRM software. 7. Bachelor's degree in Business Administration, Marketing, or a related field.
Benefits: 1. Company transportation. 2. Medical coverage. 3. Paid overtime.
Working Environment: At YTL Corporation Berhad, we thrive in an environment that embraces and navigates change seamlessly. We encourage innovation, collaboration, and continuous learning to drive success for our clients and our team.
Deadline to Apply: June 12, 2024
Equal Opportunity Statement: YTL Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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