Remote Client Support Officer

Job Description:

We are seeking a dedicated Remote Client Support Officer to join our team at S P Setia Berhad. As a Remote Client Support Officer, you will be responsible for providing exceptional customer service and support to our clients from a remote location. You will work closely with our clients to address their needs, resolve any issues they may have, and ensure a positive experience with our company.

Responsibilities: - Communicate with clients via phone, email, or video conference to provide support and assistance - Handle client inquiries and concerns effectively and in a timely manner - Proactively reach out to clients to gather feedback and ensure their satisfaction - Collaborate with other team members to address complex client issues - Maintain detailed records of client interactions and transactions - Stay up-to-date on company products and services to provide accurate information to clients

Requirements: - Bachelor's degree in a related field - Minimum of 3 years of experience in customer service or client support - Strong communication skills and ability to build rapport with clients - Proficient in project management and critical thinking - Confident and motivated with a positive attitude - Ability to work independently and in a team - Demonstrated ability to multitask and prioritize tasks effectively

Benefits: - Joining Bonus - Paid overtime - Relocation allowance

Working Environment: Join our team and achieve success in a high-energy workplace focused on delivering impactful results. We provide a supportive and collaborative environment where employees are encouraged to grow and succeed.

Deadline to apply: 2024-07-15

Equal Opportunity Statement: S P Setia Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, religion, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.