Client Support Specialist - Work from home

Job Description:

UMW Holdings Berhad is seeking a dedicated and passionate individual to join our team as a Client Support Specialist. This is a part-time, work from home position based in George Town, Penang, MY. As an entry-level role, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in client support.

Responsibilities: 1. Provide exceptional support to clients via phone, email, and chat 2. Resolve client inquiries and issues in a timely and professional manner 3. Collaborate with internal teams to ensure client needs are met 4. Maintain accurate records of client interactions and transactions 5. Assist in developing client support materials and resources 6. Stay up-to-date on product knowledge and industry trends 7. Uphold a high standard of customer service and professionalism in all interactions

Requirements: 1. Strong dedication to providing excellent client support 2. Passion for helping others and solving problems 3. Ability to work effectively in a team environment 4. High emotional intelligence and ability to empathize with clients 5. Excellent communication skills, both written and verbal 6. Comfortable working remotely and managing time effectively 7. Proficiency with basic computer applications and systems 8. Availability to work part-time hours, with flexibility to adjust as needed

Personality Traits: - Dedicated - Passionate

Soft Skills: - Teamwork - Emotional intelligence

Benefits: - Medical coverage - Relocation allowance - Paid sick leave

Working Environment: At UMW Holdings Berhad, we pursue excellence in every endeavor, setting a high standard for achievement. Our client support team is driven by a commitment to providing top-tier service and fostering positive client relationships. As a Client Support Specialist, you will have the opportunity to make a meaningful impact while working from the comfort of your own home.

Deadline to Apply: 2024-05-14

Equal Opportunity Statement: UMW Holdings Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and experiences to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.