Customer Care Assistant - Work from home

Job Description:

Dialog Group Berhad is currently seeking a Customer Care Assistant to work from home in Malacca City, Melaka. This part-time entry-level position requires at least 1 year of experience in customer service. As a Customer Care Assistant, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Handling incoming customer inquiries via phone, email, and chat - Resolving customer complaints in a professional and timely manner - Maintaining accurate and detailed customer records - Collaborating with team members to ensure customer satisfaction - Providing product and service information to customers - Assisting in the development of customer service procedures and policies

Requirements: - Hardworking and energetic personality traits - Excellent decision-making and planning skills - 1 year of experience in customer service - Strong communication and problem-solving skills - Ability to work independently and as part of a team

Benefits: - Travel and spending expenses covered - Life insurance coverage - Free food provided during work hours

Working Environment: At Dialog Group Berhad, we uphold the highest standards of ethical conduct and integrity. We expect all our employees to demonstrate professionalism and accountability in their work.

Deadline to Apply: Please submit your application by May 8, 2024.

Equal Opportunity Statement: Dialog Group Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We welcome applicants from all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.