Remote Customer Care Officer

Job Description:

Hartalega Holdings Berhad is seeking a motivated and dynamic Remote Customer Care Officer to join our team in George Town, Penang, MY. This is a part-time, entry-level position that requires 1 year of experience in customer service.

Responsibilities: - Respond to customer inquiries and provide solutions in a timely and professional manner - Maintain a high level of customer satisfaction through effective communication and problem-solving skills - Process customer orders and manage customer accounts - Collaborate with internal teams to ensure customer needs are met - Monitor customer feedback and escalate issues as needed - Stay updated on product knowledge and company policies - Provide support to the sales team as needed

Requirements: - Driven and adaptable personality traits - Strong project management skills - Attention to detail - 1 year of experience in customer service - Excellent communication skills - Proficiency in Microsoft Office and CRM software - Ability to work independently and as part of a team

Benefits: - Paid Time Off (PTO) - Retirement plan - Training & professional development opportunities

Working Environment: The Remote Customer Care Officer will have the opportunity to build strong relationships with colleagues, clients, and partners while working in a supportive and collaborative environment.

Deadline to apply: 2024-07-05

Equal Opportunity Statement: Hartalega Holdings Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.