Remote Customer Service Assistant

Job Description:

Top Glove Corporation Berhad is seeking a Remote Customer Service Assistant to join our team in George Town, Penang, MY. This part-time position is at the Associate Level and requires a minimum of 4 years of experience in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with order placement, product information, and issue resolution - Maintain customer records and update necessary information in the database - Collaborate with internal teams to ensure customer satisfaction and resolve any escalated issues - Provide feedback to management on customer trends and concerns

Requirements: - Motivated and resilient team player who can thrive in a fast-paced environment - Excellent time management and decision-making skills - Minimum of 4 years of experience in customer service - Strong communication skills and attention to detail - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Gym membership - Free food - Remote work flexibility

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. You will have the opportunity to work with a group of professionals dedicated to providing exceptional customer service.

Deadline to Apply: July 7, 2024

Equal Opportunity Statement: Top Glove Corporation Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, national origin, age, marital status, veteran status, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.