Customer Service Assistant - Work from home

Job Description:

Westports Holdings Berhad is seeking a Customer Service Assistant to work from home in Kuala Lumpur, MY. This part-time entry-level position requires no prior experience, making it an excellent opportunity for individuals looking to gain valuable skills in the customer service industry.

Responsibilities: - Provide excellent customer service to clients via phone, email, and chat platforms - Assist customers with inquiries, orders, and issue resolution in a timely and professional manner - Monitor and manage customer accounts to ensure satisfaction and retention - Collaborate with other team members to achieve department goals and objectives - Maintain accurate records of customer interactions and transactions

Requirements: - High school diploma or equivalent - Excellent communication skills - Strong attention to detail and problem-solving abilities - Ability to work independently and as part of a team - Passionate and energetic personality traits - Strong cooperation and planning skills

Benefits: - Company transportation - Vision insurance - Paid Time Off (PTO)

Working Environment: At Westports Holdings Berhad, we prioritize understanding and empathy in all interactions. Our team is dedicated to providing exceptional customer service and maintaining a positive work environment.

Deadline to Apply: Please submit your application by May 8, 2024.

Equal Opportunity Statement: Westports Holdings Berhad is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.