Remote Customer Service Specialist

Job Description:

IHH Healthcare Berhad is seeking a Remote Customer Service Specialist to join our team in George Town, Penang, MY. This part-time position at the Associate Level requires at least 2 years of experience in customer service.

Responsibilities: - Provide excellent customer service and support via phone, email, and chat - Resolve customer inquiries and issues in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on company products, services, and policies - Identify opportunities for process improvements to enhance the customer experience

Requirements: - Proven experience in customer service - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Adaptable mindset and dedicated work ethic - Analytical skills and adaptability - Ability to multitask and prioritize tasks effectively

Benefits: - Company transportation - Gym membership - Life insurance

Working Environment: - Align work with a greater purpose, contributing to a meaningful mission

Deadline to Apply: - June 3, 2024

Equal Opportunity Statement: IHH Healthcare Berhad is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.