Customer Success Associate - Work from home

We are seeking a dedicated and hardworking Customer Success Associate to join our team at Westports Holdings Berhad. This is a part-time remote position, allowing you to work from the comfort of your own home in Malacca City, Melaka, MY.

As a Customer Success Associate, your primary responsibility will be to ensure the success and satisfaction of our customers. You will be responsible for building strong relationships with customers, addressing their needs and concerns, and providing timely and effective solutions to any issues that may arise. Additionally, you will be responsible for analyzing customer data and feedback to identify trends and opportunities for improvement.

The ideal candidate will have at least 2 years of experience in a customer-facing role and possess strong critical thinking and analysis skills. You must be passionate about delivering exceptional customer service and be dedicated to understanding and exceeding customer expectations.

In addition to the requirements mentioned above, the successful candidate will also demonstrate excellent communication and problem-solving skills, as well as a high level of attention to detail.

As part of our commitment to our employees, we offer a range of benefits including free accommodation, a joining bonus, and parental leave.

At Westports Holdings Berhad, we are committed to creating an inclusive and diverse work environment where all employees are treated with respect and dignity. We are an equal opportunity employer and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

If you are a motivated and customer-focused individual who is looking for a rewarding part-time opportunity to work from home, we encourage you to apply for the Customer Success Associate position with us by the deadline of July 22, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.