Customer Support Associate

Astro Malaysia Holdings Berhad is currently seeking a part-time Customer Support Associate to join our team in Malacca City, Melaka, MY. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to gain valuable skills in customer service.

Responsibilities: - Responding to customer inquiries via phone, email, and live chat in a timely and professional manner - Providing accurate information about products and services - Resolving customer complaints and issues effectively - Processing orders, returns, and exchanges - Collaborating with other team members to ensure customer satisfaction - Maintaining a high level of product knowledge to assist customers effectively

Requirements: - Resourceful and motivated individual who enjoys helping others - Excellent time management skills to prioritize tasks effectively - Strong presentation skills to communicate clearly with customers - Ability to work well under pressure in a fast-paced environment - Must be willing to work flexible hours, including weekends and holidays

Benefits: - Visa sponsorship for eligible candidates - Paid sick leave for part-time employees - Free food provided during working hours - Opportunities for career advancement within the company

Working Environment: At Astro Malaysia Holdings Berhad, we have a strong focus on exceeding customer expectations and delivering delight with every interaction. Our team is committed to providing exceptional customer service and creating a positive experience for our customers.

Deadline to Apply: Please submit your application by June 26, 2024, to be considered for this position.

Equal Opportunity Statement: Astro Malaysia Holdings Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.