Customer Support Officer

Job Description:

We are seeking a confident and adaptable Customer Support Officer to join our team at Sunway Group in George Town, Penang, MY. This is a part-time entry-level position with the opportunity to gain valuable experience in a dynamic and fast-paced work environment. As a Customer Support Officer, you will be responsible for providing exceptional customer service to clients and resolving any inquiries or issues they may have.

Responsibilities: - Interact with customers via phone, email, and chat to address their needs and concerns - Provide accurate and timely information to customers regarding products and services - Resolve customer complaints in a professional and efficient manner - Collaborate with other team members to ensure a seamless customer experience - Maintain a positive and helpful attitude at all times

Requirements: - Strong problem-solving skills - Excellent communication and interpersonal abilities - Ability to adapt to a fast-paced work environment - Confidence in dealing with a variety of customer situations - No prior experience required, but a willingness to learn and grow in the role

Benefits: - Travel opportunities - Relocation allowance - Remote work flexibility

Working Environment: Join Sunway Group, a company that pioneers change and sets industry benchmarks. You will have the opportunity to work with a diverse team and make a meaningful impact on our customers' experience.

Equal Opportunity Statement: Sunway Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-04-29

We look forward to welcoming you to our team as a Customer Support Officer at Sunway Group. Apply now to kickstart your career in customer service!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.