Live Chat Assistant

Job Description:

We are looking for a motivated and resourceful Live Chat Assistant to join our team at Sapura Energy Berhad in Malacca City, Melaka, MY. This part-time entry-level position is perfect for individuals who are looking to gain experience in a dynamic and innovative company.

Responsibilities: - Respond to customer inquiries and provide support via live chat - Assist customers with product information, orders, and general inquiries - Resolve customer complaints in a professional and timely manner - Collaborate with team members to ensure customer satisfaction - Maintain detailed records of customer interactions

Requirements: - Strong communication skills and customer service orientation - Attention to detail and problem-solving skills - Ability to work independently and in a team environment - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent

Personality traits: - Motivated - Resourceful

Soft skills: - Attention to detail - Problem-solving

Benefits: - Remote work flexibility - Free accommodation - Dental insurance

Working environment: At Sapura Energy Berhad, we encourage curiosity and questioning to fuel innovation and growth. Our team is dedicated to creating a positive and inclusive work environment where everyone has the opportunity to thrive.

Equal Opportunity Statement: Sapura Energy Berhad is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-03

If you meet the requirements and are eager to join a dynamic team, apply now to be our Live Chat Assistant at Sapura Energy Berhad!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.