Live Chat Assistant

Job Description:

As a Live Chat Assistant at Genting Group, you will be responsible for providing exceptional customer service through live chat support. This is an entry-level position where no prior experience is required, making it a great opportunity for motivated individuals looking to kickstart their career in customer service.

Responsibilities: 1. Respond to customer inquiries and provide assistance through live chat. 2. Resolve customer issues in a timely and professional manner. 3. Provide product information and guidance to customers. 4. Assist in processing orders and handling payments. 5. Collaborate with team members to ensure customer satisfaction. 6. Maintain a positive and friendly attitude towards customers.

Requirements: 1. Motivated and confident individual who is eager to learn and grow. 2. Demonstrated leadership skills and ability to think critically. 3. Excellent written communication skills. 4. Ability to multitask and work efficiently in a fast-paced environment. 5. Strong problem-solving abilities and attention to detail. 6. Must be proficient in using computers and online chat platforms.

Benefits: - Company-provided equipment for work. - Dental insurance coverage. - Employee discounts on company products and services.

Working Environment: Join our team at Genting Group and thrive in a high-energy workplace focused on achieving impactful results. Your contributions as a Live Chat Assistant will be valued and recognized as you work together with a dedicated team to provide outstanding customer service.

Equal Opportunity Statement: Genting Group is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.