Live Chat Officer - Work from home

Job Description:

As a Live Chat Officer at Genting Group, you will be responsible for providing exceptional customer service and support through live chat communication channels. This position is a part-time role that can be done from the comfort of your own home.

Responsibilities: - Respond to customer inquiries and provide assistance through live chat in a timely and professional manner - Maintain a positive and friendly attitude while addressing customer concerns and resolving issues - Keep detailed records of customer interactions and transactions - Collaborate with team members to ensure customer satisfaction and retention - Stay up to date on product knowledge and company policies to provide accurate information to customers

Requirements: - Strong communication skills, both written and verbal - Ability to multitask and prioritize tasks effectively - Adaptable and able to work in a fast-paced environment - Energetic and enthusiastic about providing excellent customer service - Strong planning and organizational skills - Leadership qualities to take charge when needed

Benefits: - Travel opportunities - Life insurance - Vision insurance

Working Environment: At Genting Group, we encourage our employees to unleash their creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to work in a dynamic and supportive environment that values teamwork and personal growth.

Equal Opportunity Statement: Genting Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. All qualified individuals are encouraged to apply.

Deadline to apply: July 12, 2024

Join our team at Genting Group and make a difference in the world of customer service through live chat interactions!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.