Live Chat Specialist

Boustead Holdings Berhad is seeking a dynamic and passionate Live Chat Specialist to join our team in Kuala Lumpur, Malaysia. As a part-time Associate Level position, this role requires a minimum of 2 years of experience in customer service or a related field.

Responsibilities: - Managing live chat inquiries from customers in a timely and professional manner - Providing accurate information about products, services, and promotions - Resolving customer complaints and issues effectively - Collaborating with other departments to ensure seamless communication and customer satisfaction - Maintaining a high level of customer service standards and satisfaction

Requirements: - Driven and hardworking individual who is passionate about delivering exceptional customer service - Excellent communication skills, both written and verbal - Strong presentation skills for engaging with customers through live chat - Ability to multitask and work efficiently in a fast-paced environment - Experience with CRM systems and live chat software is a plus

Benefits: - Travel opportunities - Disability insurance - Vision insurance - Align work with a greater purpose, contributing to a meaningful mission

Equal Opportunity Statement: Boustead Holdings Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: June 12, 2024

If you meet the requirements and are excited about the opportunity to join a passionate team in a supportive and inclusive working environment, we encourage you to apply for the position of Live Chat Specialist at Boustead Holdings Berhad in Kuala Lumpur, Malaysia.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.