Online Client Support Officer

We are currently seeking a highly motivated and resourceful Online Client Support Officer to join our team at Westports Holdings Berhad. This part-time position is based in Kuala Lumpur, Malaysia and is perfect for entry-level candidates with 0 years of experience. As an Online Client Support Officer, you will play a crucial role in providing support to our clients and ensuring a seamless online experience for all users.

Responsibilities: - Provide online support to clients via email, chat, and phone - Assist clients with account setup, troubleshooting, and general inquiries - Collaborate with the sales and marketing teams to ensure a consistent client experience - Monitor and analyze client feedback to identify areas for improvement - Assist with the development of online training materials for clients - Maintain accurate client records and documentation

Requirements: - Bachelor's degree in a relevant field - Strong project management skills - Excellent communication skills - Resourceful and able to think on your feet - Motivated to succeed in a fast-paced environment

Personality traits: - Resourceful - Motivated

Soft skills: - Project management - Communication

Benefits: - Visa sponsorship - Free food - Joining Bonus

Working environment: At Westports Holdings Berhad, we strive to spark creativity and motivation in an environment that inspires greatness. Join our team and be part of a dynamic and innovative company.

Deadline to apply: 2024-05-28

Equal opportunity statement: Westports Holdings Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.