Online Web Chat Specialist

Job Description:

QSR Brands is seeking a detail-oriented and energetic Online Web Chat Specialist to join our team in Malacca City, Melaka, MY on a part-time basis. This entry-level position requires 0 years of experience and is ideal for individuals who are reliable and have a passion for analysis and negotiation.

Responsibilities: - Engage with customers through online web chat to provide excellent customer service and support - Answer customer inquiries, provide product information, and assist with troubleshooting technical issues - Analyze customer needs and recommend appropriate solutions - Negotiate with customers to ensure their satisfaction and resolve any issues - Collaborate with other team members to improve processes and enhance the customer experience - Meet and exceed performance metrics related to customer satisfaction, response time, and resolution rates

Requirements: - High school diploma or equivalent - Strong communication skills and the ability to multitask in a fast-paced environment - Excellent problem-solving skills and attention to detail - Ability to work independently and as part of a team - Proficiency in using online chat platforms and basic computer skills - Reliable and energetic personality traits

Benefits: - Profit sharing opportunities - Travel and spending expenses covered - Visa sponsorship for eligible candidates - Opportunity to work in a high-energy workplace focused on delivering impactful results

Equal Opportunity Statement: QSR Brands is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected category. All qualified candidates are encouraged to apply.

Deadline to apply: 2024-07-15

Join us at QSR Brands and be a part of a dynamic team that values diversity, collaboration, and continuous learning. Apply now to begin your career as an Online Web Chat Specialist with us!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.