Support Specialist

Job Description:

We are seeking a part-time Support Specialist to join our dynamic team at IJM Corporation Berhad in Kuala Lumpur. As an Associate Level Support Specialist, you will be responsible for providing reliable and adaptable support to our team members and clients.

Responsibilities: - Provide technical support to team members and clients through various channels such as phone, email, and chat - Troubleshoot and resolve technical issues in a timely and efficient manner - Document all interactions and resolutions in our CRM system - Collaborate with other departments to ensure smooth communication and coordination - Assist with training new team members on technical tools and systems - Stay up-to-date on the latest technology trends and best practices - Contribute to a positive and cooperative work environment

Requirements: - Minimum of 3 years of experience in a support role - Strong communication skills, both verbal and written - Ability to adapt to changing priorities and handle multiple tasks simultaneously - Reliable and dependable in delivering high-quality support - Ability to work well in a team and cooperate with colleagues - Visa sponsorship available for qualified candidates - Paid Time Off (PTO) and Parental leave benefits - Embrace creativity in a culture that values fresh ideas and inventive solutions

Equal Opportunity Statement: IJM Corporation Berhad is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.