Web Chat Assistant

Job Description: We are currently seeking a passionate and reliable Web Chat Assistant to join our team at MISC Berhad in Johor Bahru, Johor. As an entry-level position, no previous experience is required, but 1 year of experience in a relevant field is preferred. The ideal candidate will possess strong research and planning skills and be able to work effectively in a fast-paced environment.

Responsibilities: - Providing customer support via web chat to resolve inquiries and issues in a timely and professional manner - Conducting research to provide accurate and helpful information to customers - Planning and coordinating responses to customer inquiries to ensure a high level of customer satisfaction - Collaborating with team members to improve the efficiency and effectiveness of web chat communication - Maintaining a positive and professional attitude at all times while representing the company

Requirements: - High school diploma or equivalent - Strong communication skills, both written and verbal - Proficiency in typing and using web chat platforms - Ability to multitask and prioritize tasks effectively - Passion for providing excellent customer service - Reliable and punctual - Ability to work well in a team environment

Benefits include company equipment, a joining bonus, and paid sick leave. Our working environment encourages employees to pursue excellence in every endeavor, setting a high standard for achievement.

Deadline to apply: June 7, 2024

Equal Opportunity Statement: MISC Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, military status, sexual orientation, marital status, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.