Web Chat Officer - Work from home

Kenanga Investment Bank Berhad is seeking a confident and dedicated individual to join our team as a Web Chat Officer, working from home in George Town, Penang, MY. This part-time entry-level position requires 0 years of experience, making it a great opportunity for those looking to start their career in the financial industry.

As a Web Chat Officer, your responsibilities will include: - Providing excellent customer service through web chat interactions - Assisting clients with inquiries, account management, and troubleshooting - Offering guidance on banking products and services - Managing multiple chat conversations simultaneously - Collaborating with colleagues worldwide to ensure a seamless customer experience - Meeting performance metrics and goals set by the company - Utilizing strategic planning and problem-solving skills to resolve customer issues efficiently

The ideal candidate for this position will possess the following personality traits: confidence and dedication. Additionally, candidates should have strong soft skills in strategic planning and problem-solving.

In return for your hard work and dedication, Kenanga Investment Bank Berhad offers a range of benefits, including paid sick leave, company transportation, and dental insurance. You will also have the opportunity to collaborate with colleagues worldwide, fostering a global village mentality within the company.

If you are interested in this exciting opportunity, please submit your application by the deadline of 2024-05-29. Kenanga Investment Bank Berhad is committed to equal opportunity and encourages all qualified individuals to apply.

Join our team and take the first step towards a rewarding career in the financial industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.