Web Chat Representative - Work from home

QSR Brands is seeking a passionate and motivated Web Chat Representative to join our team in Malacca City, Melaka, MY. This is a part-time position at the Associate Level, with a requirement of at least 4 years of experience in a similar role.

As a Web Chat Representative, your responsibilities will include responding to customer inquiries and concerns via web chat, providing accurate and timely information, resolving customer issues, and escalating complex problems to the appropriate departments. You will also be responsible for maintaining a high level of customer satisfaction, adhering to company policies and procedures, and meeting performance targets.

In addition to strong communication and customer service skills, the ideal candidate for this role will possess a high level of innovation and project management skills. The ability to work independently, prioritize tasks, and handle multiple projects simultaneously is essential.

Benefits for this position include profit sharing, a joining bonus, and travel and spending expenses. You will have the opportunity to work in a dynamic and inclusive environment at a company that transcends borders, promoting collaboration on a global scale.

The deadline to apply for this position is 2024-07-13. QSR Brands is an equal opportunity employer and welcomes applicants from all backgrounds.

If you meet the requirements and are ready to take on this exciting opportunity, we would love to hear from you. Apply now to join our team as a Web Chat Representative and contribute to the success of QSR Brands.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.