Remote Web Chat Specialist

salary Salary :

RM3,970 - 6,670 monthly

icon building Syarikat : MR DIY Group
icon briefcase Jenis Pekerjaan : Sambilan
icon remote-alt Bekerja dari Rumah

Bilangan Pemohon

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 mendesak

✨ Permulaan Segera

icon loader
icon loader
Terbuka hanya untuk calon yang berpangkalan di Malaysia

Pekerjaan ini tidak lagi menerima permohonan.

Tatal ke bawah untuk melihat kerja yang serupa .

Penerangan Pekerjaan - Remote Web Chat Specialist

Job Description:


MR DIY Group is seeking a highly motivated and resilient Remote Web Chat Specialist to join our team in George Town, Penang, MY. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role.


Responsibilities: - Respond to customer inquiries and provide support through web chat - Assist customers with product information, order processing, and issue resolution - Monitor and manage multiple chat conversations simultaneously - Collaborate with internal teams to escalate complex issues and provide timely resolutions - Maintain accurate records of customer interactions and transactions - Uphold company policies and procedures while delivering exceptional service to customers


Requirements: - Motivated and resilient individual with a strong work ethic - Excellent project management skills with the ability to prioritize tasks effectively - Attention to detail and the ability to multitask in a fast-paced environment - Proficient in using web chat platforms and customer service software - Excellent written and verbal communication skills - Ability to work independently and as part of a team - Familiarity with e-commerce platforms is a plus


Benefits: - Parental leave - Paid sick leave - Relocation allowance


Working Environment: MR DIY Group is committed to promoting equality and fairness for all employees. We provide a supportive and inclusive work environment where every team member is valued and respected.


Deadline to Apply: June 10, 2024


Equal Opportunity Statement: MR DIY Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status. We welcome applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Jadual kerja

Kerja ini mempunyai jadual kerja berikut:

  • Flexible

Faedah & Faedah

Pekerjaan ini mempunyai faedah berikut:

  • Remote work flexibility
Original job Remote Web Chat Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Terbuka hanya untuk calon yang berpangkalan di Malaysia

Pekerjaan ini tidak lagi menerima permohonan.

Tatal ke bawah untuk melihat kerja yang serupa .

icon no cv required Tiada CV Diperlukan icon fast interview Temuduga Segera melalui Perbualan

Kongsi kerja ini dengan rakan anda

Lihat Perkhidmatan Pelanggan / Perkhidmatan Tetamu serupa pekerjaan Sambilan yang serupa di bawah

GrabJobs ialah portal pekerjaan no1 di Malaysia, menghubungkan anda dengan beribu-ribu pekerjaan dengan pantas! Cari kerja terbaik di Malaysia, mohon dalam 1 klik dan dapatkan pekerjaan hari ini!

Aplikasi Mudah Alih

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.