Web Chat Assistant - Remote Work

Job Description:

We are seeking a motivated and resourceful Web Chat Assistant to join our team at Boustead Holdings Berhad. This position offers the flexibility of remote work, allowing you to work from the comfort of your own home. As a Web Chat Assistant, you will be responsible for providing exceptional customer service and support through online chat platforms.

Responsibilities: - Responding to customer inquiries and providing timely and accurate information - Assisting customers with product information, pricing, and orders - Resolving customer issues and complaints in a professional and efficient manner - Maintaining a positive and helpful attitude during customer interactions - Collaborating with team members to improve customer service processes

Requirements: - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Strong attention to detail and accuracy - Creativity and problem-solving skills - Emotional intelligence and empathy towards customers - Resourceful and able to think on your feet - Driven to succeed and exceed customer expectations

Benefits: - Paid Time Off (PTO) - Life insurance - Retirement plan

Working Environment: At Boustead Holdings Berhad, we are dedicated to giving back to the community through our corporate social responsibility initiatives. As a Web Chat Assistant, you will have the opportunity to contribute to our efforts to make a positive impact on society.

Equal Opportunity Statement: Boustead Holdings Berhad is an equal opportunity employer and we welcome applications from all qualified individuals, regardless of race, gender, age, religion, or any other protected status. We believe in creating a diverse and inclusive work environment where everyone is valued and respected.

Deadline to Apply: May 1, 2024

If you possess the required skills and qualities to excel in this role, we encourage you to apply and become a valuable member of our team at Boustead Holdings Berhad.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.