Web Chat Assistant - Remote Work

Job Description:

MR DIY Group is seeking a part-time Web Chat Assistant to join our remote team in Malacca City, Melaka, MY. As an Entry Level Web Chat Assistant, you will be responsible for providing excellent customer service through online chat support. This position is perfect for individuals who are independent, adaptable, and possess strong problem-solving skills.

Responsibilities: - Respond to customer inquiries and provide assistance through web chat - Resolve customer issues and concerns in a timely manner - Communicate effectively with customers to ensure a positive experience - Collaborate with team members to optimize customer support processes - Maintain a high level of professionalism and customer service at all times

Requirements: - Strong communication skills and attention to detail - Ability to multitask and prioritize in a fast-paced environment - Basic computer skills and familiarity with web chat platforms - Willingness to learn and grow within the company - Must be independent and adaptable to changing priorities

Personality Traits: - Independent - Adaptable

Soft Skills: - Presentation - Problem-solving

Benefits: - Company transportation - Life insurance - Paid Time Off (PTO)

Working Environment: At MR DIY Group, we are committed to environmental responsibility and sustainable practices. Join our team and contribute to a positive impact on the environment and community.

Deadline to apply: 2024-07-04

Equal Opportunity Statement: MR DIY Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.