Sales Development Representative

Responsibilities

Sales Development Representative

Who are we?

We power the world’s banking by providing mission-critical financial software applications and marketplaces, extending our solutions via our open platform, open to developers, fintechs, data providers and innovators around the world and unlock innovation for our customer base of 8,000+ financial institutions, including 45 of the world’s top 50 banks.

With a heritage and portfolio spanning the entire banking sector, we have used our expertise to create a unique platform-based approach for the world of financial services. Partnering with global players like Microsoft, Accenture, Salesforce and more, to create an open and inclusive development environment. An environment that cultivates ideas, maximizes creativity, and enables innovation. The Future is OPEN.

We believe that the future of finance is OPEN. By focusing on OPEN collaboration, supported by our OPEN platform, our OPEN ecosystem, and an OPEN and inclusive culture, we can be OPEN for good. Together, we can ensure financial inclusion and open innovation for everybody.

Inside Finastra, our ambition is to be the most loved and inclusive fintech in the world. Our people across the globe are diverse, talented, and open. And we are always looking for the most creative and inspiring minds to join our team. Whoever you are, you’re welcome at Finastra. Come and join us - make our home your home and open the world of finance!

What will you contribute?

This is an exciting lead generation opportunity for individuals interested in developing their sales career within a leading financial services software organization. As a Sales Development Representative, you will act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

Essential Duties and Responsibilities:

The duties of the Sales Development Representative will include, but are not limited to, the following:

• Manage and qualify new and existing leads through inbound and outbound channels.
• Maintain active engagement with leads to increase customer interest in our offerings and value propositions through creative, consultative communications (cold calls, email, and social channels)
• Collaborate closely with account executives to not only qualify leads, but also to ensure we’re engaging with the right leads in the right accounts.
• Use tools and technologies to improve process efficiency, maintain sales forecast data and regularly reviewing and updating the sales reporting system (CRM)
• Keep up to date with current industry trends, competitors, and current/new company products and services.
• Participate in user group meetings and trade shows as needed.
• Participate in training programs as directed by the manager.
• Own and manage lead generation targets, forecasts, and performance via weekly/monthly/quarterly sales reporting.

Experience:

• 0-2 years of experience within sales, sales support, business development or within inbound and/or outbound business-to-business phone marketing or sales highly preferred, but not required .
• Ability to communicate in English both orally and written is required. Portuguese is a plus.
• Banking, Finance or Software background recommended.
• Account Management experience a plus.

Knowledge and Skills:

• Ability to build and nurture relationships.
• Strong tenacity and follow-up skills.
• Excellent written, verbal, and interpersonal communication skills.
• Self-motivated with ability to work independently and as part of a team.
• Strong time management, organizational and decision-making skills.
• Strong attention to detail.

• Proficient with Microsoft Office.

Education

• Bachelor’s degree in business or equivalent experience.

Physical Demands

• Ability to receive, express, or exchange detailed information through oral and written communication.
• Ability to see and operate a computer.
• Ability to stand, walk, reach, stoop, bend, and lift and carry up to 25 lbs. of weight (laptop, projector, suitcase, etc.)

Work Environment

• Work is performed in a hybrid office environment.