Maintenance Service Advisor

We’re proud to say we’ve been named one of 'Super Empresas Expansión 2024 Top Companies'

Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Qro, MX office to join our Shop/Maintenance team.

Job Duties:

• Coordinate all shop team to complete and schedule trucks and trailers service (including vendors) and give an accurate start and completion time to the customer.
• Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed
• Locate the appropriate vendor closest to the breakdown (search database and websites for repair facility) to ensure minimum wait time and quality repairs to minimize cost
• Manage shop area, warehouse, repair costs and equipment downtime to ensure work orders are being completed in an efficient manner.
• Handle and respond to inbound calls for both internal and external repairs/service.
• Review expense reports from mechanics and forward them to the Maintenance department for approval.
• Review all open service work orders in the system and ensure all the costs have been accounted for.
• Ensure accurate and real-time statuses on all work being performed in the shop.
• Manage all work orders, ensuring all charges are added, including mechanic labour hours and utilized parts
• Conduct quality inspections of equipment to ensure all government rules and regulations are adhered to and all required paperwork is completed.
• Work closely with external vendors to arrange outside maintenance and repairs with a focus on cost control.
• Maintain company database by filing repair orders, entering invoices and keeping records of upcoming repairs and inspections.
• Promote a strong safety culture within the Maintenance department by ensuring all facilities and equipment are maintained in proper working order and all maintenance concerns are dealt with in a timely manner.
• Work with a positive and professional attitude and communicate effectively and efficiently with customers.
• Travel to different company terminals might be required.

Requirements

• 7+ years of experience managing a truck repair shop with in-depth mechanical knowledge.
• 310T license is required.
• Valid Driver’s License is required.
• Strong computer skills, with intermediate abilities in Microsoft Office, specifically Excel.
• Comprehensive knowledge of Ministry regulations, the Occupational Health and Safety Act and shop management practices.
• Excellent communication skills in English, both written and verbal.
• Ability to multi-task and thrive in a fast paced, dynamic work environment.

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth
• Saving fund
• Food coupons
• Life insurance
• International training
• Christmas bonus

In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you

“We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge.”