Salesforce Support Administrator/Junior Salesforce Admin - Start Now

We are looking to hire a resourceful Salesforce Support Administrator/Junior Salesforce Admin to join our passionate team at Docplanner in Mexico City Mexico City
Growing your career as a Full Time Salesforce Support Administrator/Junior Salesforce Admin is a great opportunity to develop useful skills.
If you are strong in creativity, creativity and have the right personality for the job, then apply for the position of Salesforce Support Administrator/Junior Salesforce Admin at Docplanner today!

Job DescriptionWhat will you do with us?Own the support Salesforce Board being the bridge between global ops and salesforce teach team, by troubleshooting bugs, managing user access, managing analytics requests approved by ops and making sure tech requests do not get lost in support but are communicated to PM on time for action. Provide high quality support to our internal users via ticket system Customize Salesforce fields, page layouts, record types, search, list views, queues, reports and dashboards Manage mass imports, updates and exports of data Ensure data integrity, security and perform required audits reviews Manage operational requests, change requests and troubleshoot issues, working with diverse user groups and potentially with business leaders Assist in conducting training to business owners for new features and help with roll-out Assist in developing and maintaining documentation on processes, policies, application configuration, and help related materialsQualificationsWhat makes you a strong fit:Working knowledge of relational databases design concepts and data management.Have a good understanding of the Salesforce platform and administration of it. Sales and Service Cloud knowledgeProficiency with data manipulation tools and uploading techniques (Data Loader, Workbench, Inspector) and good analytical skillsExperience in working with international teamsBasic knowledge of agile methodology / processesUnderstanding of business processesAbility to troubleshoot system, process and data issuesGood communication skills, open to discussions, team-oriented, with a hands-on attitudeFluent English Experience working with API integrations, Salesforce migrations and APEX is a plusAdditional InformationRecruitment process outline:Initial 30-minute screening session with Miljana Radmilovic, TA Partner 60-minute interview with Angelica Perez Celini, the Hiring ManagerFollow-up 30-minute interview with Dawid Pietrołaj, Head of CRM and PaymentsFinal team coffee meetingOffer

Benefits of working as a Salesforce Support Administrator/Junior Salesforce Admin in Mexico City Mexico City:

● Company offers great benefits
● Advancement opportunities
● Advantageous package