Assistant Director of Food and Beverage

Joinus at Accor,wherelife pulseswithpassion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition: tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting,memorableandimpactfulexperiencesforyourcustomers,foryourcolleaguesand for theplanet.

Hospitalityisaworkofheart,
Joinus andbecomeaHeartist.

• Runs the food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
• Ensures integration of departmental goals in game plans
• Creates an atmosphere in all food and beverage areas that meets or exceeds guest expectations
• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation
• Control the food and beverage operations
• Monitor the food and beverage operations in line with the procedures determined by the F&B Director, communicatetargets and ensure adoption of these targets.
• Communicate plans and decisions from the DOFB to subordinate employees, implement and ensure implementation of these decisions in the best manner.
• Manage all business and functions of the F&B Department.
• Ensures leadership staff is accountable on their operations.
• Manage operations to ensure the highest quality delivery of food and beverage products and service
• Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in the same position and experience in luxury high-end properties
• Language: Sufficient level of Spanish and English to communicate effectively with guests and employees.
• Skills: High level of Service, Guest experience and creativity
• Customer Orientation: Strong commitment to customer satisfaction and the ability to create memorable experiences.
• Experience on service certifications: Forbes, LQA, AAA, etc
• Proactivity: Ability to anticipate guest needs and take action to effectively meet them.
• Teamwork: Ability to collaborate and communicate effectively with diverse teams within the hotel.
• Flexibility: Adaptability to handle unforeseen situations and changes in business needs.
• Strong interpersonal and communication skills.
• Ability to handle and control complaints.