Associate, HR Shared Service

 We are seeking a passionate and detail-oriented Customer Service Specialist to join our Human Resources team. The selected candidate will be responsible for providing exceptional assistance to our employees and clients by resolving inquiries related to company policies and HR-related topics via phone calls and messages. This role is crucial for ensuring ongoing satisfaction and support to our internal team.

Newly graduated or unfinished career

Previous experience in customer service roles, preferably in environments related to human resources.

Advanced level of English, both oral and written, with the ability to communicate effectively in a professional setting.

Excellent communication skills and a customer-focused approach.

Ability to multitask and prioritize effectively in a fast-paced work environment.

Strong problem-solving and decision-making skills.

Knowledge of office tools and customer service e, CRM)