Associate Salesforce Administrator

Support day to day Sales transactions and troubleshooting

Configure and support the Salesforce system to create efficiency within our Buyers Journey

Continually improve TigerConnect’s Salesforce instance and other internal systems

Design, document, build, test, deploy, and maintain enhancements to Salesforce customobjects, validation rules, page layouts, workflows, reports and complex dashboards

Provide functional support for existing and future business processes on Salesforce.com, andother integrated platforms that support our sales and operations organization

Contribute and provide direction to all technical aspects of the sales, service, and experienceprocesses implemented within Salesforce, including Accounts, Leads, Contacts, Opportunities, etc.

Translate business needs into technical requirements

Communicate with cross-functional teams regarding status, technical issues and creative solutions

Provide support and quick resolution of internal customer requests working directly with our Marketing and Sales Organization

Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)

Basic understanding of Salesforce and its various components (Sales Cloud, Service Cloud, etc.)

Salesforce Administrator certification (preferred but not required.)

Proficiency in Microsoft Excel, including advanced functions and data manipulation

Strong problem-solving skills and attention to detail

Excellent communication and interpersonal skills

Eagerness to learn and adapt to new technologies and processes

Our hybrid teams bring together top talent from Mexico, the US, and around the globe

Work from prime office spaces in the Reforma area of Mexico City

Enjoy our comprehensive benefits with excellent medical, dental, vision, and life insurance coverage for you and your family

Our annual wellness programs focus on both mental and physical well-being, with reimbursements, company-wide wellness days, and volunteer opportunities

Enjoy additional perks and allowances, including a savings fund, monthly teleworking allowance, grocery vouchers and travel insurance

With our LinkedIn Learning License, you'll have access to self-paced learning opportunities to help you grow and develop

Enjoy our flexible time off policy with no limit on the number of days off

Finally, you’ll be part of a team that's truly mission-driven and dedicated to making a difference in the world of healthcare