Client Support- Ins Ops NG- Assoc III

Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal auto, homeowners, RV, motorcycle, small business auto insurance and more.

Job Description

The Insurance Operations Associate lll is responsible for facilitating achievement of service level agreements by mentoring peers, reviewing, verifying and processing complex insurance-related documentation and updating system of record as required.Job Summary:
The Insurance Operations Associate lll is responsible for facilitating achievement of service level agreements by mentoring peers, reviewing, verifying and processing complex insurance-related documentation and updating system of record as required.

Key Responsibilities:
Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions and updating clients’ systems of record to ensure accuracy and completeness of database information
Facilitate success of insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions
Deliver on service level agreements by completing high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards
Develop and enhance insurance operations skills and knowledge by participating in cross-training and taking personal initiative for learning additional procedures to support multiple workflows and assist with complex, critical and time-sensitive processes
Mentor peers by sharing knowledge and providing advice and assistance
Perform data entry to keep logs, records and files up-to-date and readily accessible

Supervisory Responsibilities:
This job does not have supervisory duties

Preferred Qualifications:
Education and Experience
High school diploma or equivalent experience
1 or more years of experience
Certificates, Licenses, Registrations
None
Functional Skills
Ability to apply knowledge of procedures and best practices for documentation processing and data entry
Proficient in Microsoft Office (Word, Excel, Outlook and Power Point)
Effective verbal and written communication skills
Ability to utilize established procedures to guide decision-making

Compensation

Compensation offered for this role is $0 - 1,200,000 per day and is based on experience and qualifications.

At Integon, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

In the event you need assistance or accommodation in completing your online application, please contact Integon via WhatsApp at 664.387.5841

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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