Communications Specialist

Communications Specialist

Job Responsibilities

Posts and maintains communications on electronic boards and websites related to events, programs, and departmental/institutional initiatives.

Provides routine content maintenance including creating new webpages, updating text, images, and video. Implements processes and guidelines to ensure web content is current and accurate. Analyzes site effectiveness to continuously drive usage.

Develops content that can be deployed to enhance the awareness of organizational offerings. Supports project implementations using established communication strategies.

Participates in the development of end user feedback strategies including customer satisfaction surveys and focus groups.

Writes various internal and external communications that may include writing, editing, marketing, blogging, and social media communication vehicles.

Education

Bachelor's Degree in related field

Experience

At least 2-3 years of experience in digital content and strategy

Advanced knowledge of CMS (Content Management System)

Experience in video editing is a strong plus, comfort with social media is a must.

Experience with digital marketing, social media, and web design platforms.

Experience in health care, education and/or mission-driven organizations a plus.

Excellent written and verbal communication skills

Appreciates and understands the connection between individual goals, departmental goals, and the organizational mission.

Always demonstrates integrity and ethics.

Maintains a flexible and forward-thinking approach to the way work is done.

Maintains a team-oriented approach and possesses the ability to cultivate positive and collegial workplace relationships.

Knowledge, Skills and Abilities

Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude.

Ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently with minimal supervision to meet deadlines.