End User Computing Engineer - Bilingual English / Spanish

The End User Computing Engineer works independently to build and integrate several robust, fault-tolerant application solutions for information processing requirements to maximize audit site productivity. This includes collaboration in requirements definition, prototyping, design, coding, testing and deployment.

We will consider full-time remote, work-from-home arrangements or onsite at our Mexico City office . 

Candidates must be fluent in English and Spanish in order to collaborate with team members in the US.

• Architect, Build and implement the strategic roadmap for the Windows 11/Mac OSX platform with expertise in Workspace One Modern and Intune Management.
• Directly responsible for the design, implementation, and engineering support of end-user desktop solutions including SCCM, Workspace One UEM, and MS Intune.
• Provide direction for end-user enterprise technology and review long-range plans that meet the requirements of the business, Security and Compliance Teams
• Own and maintain a clear roadmap for the Windows and Mac end-user platform
• Develop and ensure execution of high-profile project plans in coordination with the project/demand management team
• Analyzes and assesses how automated systems can be implemented to solve complex business problems.
• Analyze and resolve software and process related issues originated from internal or external customers
• Applies the principles and practices of software quality assurance throughout the software development life cycle.
• Documents the specifications, design, features and operation of applications prior to production roll out.
• Ensure that all technology standards are adhered to while developing systems.
• Ensure project deliverables are accomplished on time and within budget.
• Communicate technical and operational issues to both engineering and audit leadership in a timely manner.

• BS in computer science, information technology or a related technical field, or an equivalent combination of education, training, certification, and relevant experience
• Bilingual in English and Spanish
• 5 years’ experience with Windows 10, MS OS, OSX, Android OS, IOS, Azure, Exchange, VDI
• Strong ability to design multifaceted desktop environments based on varying criteria such as machine type, software, peripheral hardware, security, network, and support.
• Strong ability to develop complex application packaging (e.g., OS, patches, applications, scripts, Group Policy Objects, programs, utilities, and hotfixes), certification testing, and distribution across desktop environments using Workspace 1 And SCCM management.
• Strong ability to direct, review, and approve the creation of Windows OS and Mac OS images/builds. Strong knowledge of Windows and Mac Installer technology, application packaging, authoring, and MSI editing
• Strong ability to manage a desktop environment deploying packages using software management tools including SCCM and Workspace1
• Strong ability with Azure Active Directory (Group Policy Objects), windows/networking configuration and administration
• Strong scripting ability (VBScript, batch files, Install Script, Wise Script, PowerShell, ).
• Proficiency in MS Office Suite including O365
• Strong Hands-on Experience with large scale End user computing environment integrated with complex IDM/AD/azure ad systems.
• Hands on experience working in Active directory, Azure, OKTA and other IDM environments
• Experience with Workflow Automation in ITSM tools, Microsoft Power Automate, Jira, SharePoint
• Strong Technical knowledge in Multidomain trusts, Single Sign On, Okta AD Agents and Conditional
• Excellent communication skills
• Expertise in the following areas:
  • SCCM (engineer & architect)
  • Workspace ONE (engineer & architect)
  • Horizon Enterprise
  • AppVolumes
  • Airwatch
  • Intune Env and Policies
  • PowerShell Scripting
  • End user computing solutions
  • Azure AD/office 365 Policies
  • Okta Identity Management
• Healthcare data experience is a plus.

Base compensation ranges from $ 42,000 pesos/mo. to $ 54,723 pesos/mo. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs.

Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs.

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