ESPECIALISTA DE RELACIONES LABORALES

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

LABOR RELATIONS SPECIALIST

ABOUT THE OPPORTUNITY

In this exciting role as a Labor Relations Specialist based in Mexico, you will provide professional quality SME advice & execution on Employee &/or Labor Relations matters, managing multiple Employee Relations cases from initiation to resolution, coaching managers and where necessary managing trade union and work councils relationships. The position will work under a hybrid model and needs to constantly visit facilities and offices all through Mexico.

RESPONSIBILITIES

Handles escalated queries from tier 1 and 2 + Tier 3 ER/LR case management & documentation through to resolution with the help of internal Legal function and/or external legal providers

Covers ER/LR inquiry, disciplinary action, progressive performance management, policy breach, investigations, driver standards of conduct, EEOC claims, unemployment and terminations.

On- going monitoring of workplace environment for pro-active identification of potential concerns or issues

Employee and ethics line investigations

Ongoing support and feedback with people managers and employees on employee relations issues.

Ongoing management of relationships with trade unions and works councils + Transactional administration of union contracts

Unemployment paperwork (NA only)

Coordination and management of roundtable process (NA only)

Issuance of termination documents

Severance negotiations where they need high ER support

Continual review of documented processes to ensure consistency across all ER/LR specialists. creation or modification needs are elevated to appropriate levels to include PSP roles

SKILLS & REQUIREMENTS

Bachelor’s degree required + both English and Spanish good conversational level

5+ years progressive experience in HR required with Expertise in unions and all labor relations matters for Mexico

Demonstrated experience of, and focused on, proactively managing customer relationships and building strong partnerships with key stakeholders in a complex, multi-supplier and matrixed environment

Demonstrated understanding of continuous performance measurement

Curious; proactive and capable of maximizing the experience of where do customers ought to be and not where they want to be

Firm and strict with “No” answers when these need to happen.

Strong conflict resolution and negotiation skills

Ability to work effectively in high-pressure, fast-paced situations that require sound decision making

High degree of comfort with change, with the skill to easily shift priorities to meet business needs

Strong analysis and problem solving skills, able to carry out root cause analysis

WHAT’S IN IT FOR YOU?

Be part of an ever evolving global organization focused on transformation and innovation

A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self

Global connectivity to learn from 26,000+ teammates across 52 countries

Be part of a winning team who embrace diversity, inclusion, and our differences

Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement

Category: Human Resources

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Iron Mountain is committed to intentionally creating and supporting an inclusive and diverse workforce. Do you want to know more about our DEI efforts? Click here

At Iron Mountain, we challenge ourselves and inspire others to create innovative business solutions that make a positive environmental and social impact. Do you want to know more about our sustainability efforts? Click here

Employee Resource Groups

Do you want to get involved and make a difference? By joining Iron Mountain, you can also be part of our Employee Resource Groups.