Fioneer Customer Success Associate

Description

About SAP Fioneer

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. We bring financial services to the next level with innovative software solutions and platforms.

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

About the Role

If you are a recent graduate with a Bachelor/Master’s in computer science or information technology and you are looking for your first opportunity to kick-start your career in a global company with dynamic and collaborative environment, Fioneer has an exciting opportunity for you!

As a Customer Success Associate, you will join our customer support team to provide essential assistance to our clients. This entry-level position offers on-the-job learning experience, including buddy and coaching programs, to develop your skills in incident management, business analysis, customer management, incident monitoring and incident resolution.

Requirements

- Bachelor/Master’s in Information Technology, Computer Science, Software Engineering, or a related field

- Strong problem-solving and communication skills

- Proactive attitude for remote work and willingness to learn in a fast-paced environment

- Ability to work well in a collaborative team environment.

- Fluent in English, both written and verbal.

Benefits

Why join us?

Global Impact – Working with clients from around the world.

Continuous learning – Receive comprehensive training and ongoing support to develop new skills and advance in your future career.

Innovative Environment – Join dynamic and collaborative team to push the boundaries of innovation in financial services.

Competitive Salary – Enjoy competitive salary from day one, together with opportunities for professional growth.