Data Business Analyst

• Help design, build and continuously improve the clients online platform.
  


• Research, suggest and implement new technology solutions following best practices/standards.
  


• Take responsibility for the resiliency and availability of different products.
  


• Be a productive member of the team.
  

Requirements

• Fluency in Dutch is mandatory, both written and spoken.
  


• The Data Business Analyst is a subject\-matter expert in ServiceNow functionalities, including CMDB, CSDM, APM, and ITOM.
  


• Demonstrable experience at the appropriate seniority level, with the ability to translate business needs into well\-defined development stories that can be effectively implemented by technical teams.
  


• Proven track record of implementing Configuration Management, Application Portfolio Management, and IT Operations Management, with more than five (5) successful implementations.
  


• Strong expertise in the Common Service Data Model (CSDM) and demonstrable knowledge of IT4IT principles.
  


• Extensive hands\-on experience with ServiceNow data\-centric products, including CMDB, APM, CSDM, Platform Analytics, and ITOM.
  


• Ability to support the organization in articulating and refining requirements, consistently aligning solutions with ServiceNow best practices (Out\-of\-the\-Box / OOTB).
  


• Active contributor to defining the ServiceNow vision and roadmap, leveraging experience from multiple customer engagements and the capabilities of ServiceNow modules.
  


• Proactively stays ahead of ServiceNow innovations, educating stakeholders and supporting adoption and change across the organization.

Benefits

• A challenging, innovating environment.
  


• Opportunities for learning where needed.