Customer Care Officer - Remote Work

Quooker, a leading company in the kitchen appliance industry, is seeking a talented Customer Care Officer to join our remote team in Utrecht, NL. This is a full-time position at the Associate Level that requires a minimum of 4 years of experience in customer service or a related field.

As a Customer Care Officer, your responsibilities will include providing exceptional customer service via phone, email, and chat, resolving customer inquiries and complaints in a timely and professional manner, processing orders and returns, and updating customer account information in our database. You will also be responsible for maintaining a high level of product knowledge to assist customers effectively and contribute to team meetings to improve customer satisfaction.

To excel in this role, you must possess certain personality traits such as adaptability and energy, as well as soft skills like leadership and teamwork. You should be able to work independently and as part of a team, demonstrating excellent communication skills and problem-solving abilities.

In return for your hard work, Quooker offers benefits such as paid overtime, company equipment for remote work, and a joining bonus for new employees. You will also have the opportunity to be part of a company that pioneers change and sets industry benchmarks, providing a dynamic and rewarding working environment.

The deadline to apply for this position is May 13, 2024. Quooker is an equal opportunity employer and welcomes applicants from diverse backgrounds and experiences.

Join our team and become a valuable member of the Quooker family as a Customer Care Officer committed to delivering exceptional service to our customers. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.