Customer Service Agent M/F/X

Are you customer-oriented, do you have an affinity for logistics, and do you possess good communication skills? You like to work in dayshift? Then we are looking for you!

Employment Conditions

• Full-time position, 32 hours negotiable;
• Working hours between 07:30 and 17:00;
• Gross monthly salary in scale 6 or 7 between € 2.215,- and € 3.400,- depending on education and experience. You can grow to € 3.795.32;
• Travel allowance from the first kilometer at € 0,23 per kilometer;
• 25 vacation days;
• 8% holiday pay;
• Collective labor agreement à la carte: a personal budget that you can spend as you wish. You can convert this into vacation days (maximum of 6) or have the amount paid out monthly on top of your salary. You can also use it to pay for a gym subscription;
• Plenty of opportunities for growth and self-development.

What will you do as a Customer Service Agent? 

In this dynamic environment, you need to be firm, as you deal with various interests, workload, and shifting responsibilities, (major) projects, and urgent tasks. Therefore, you must be able to quickly switch between activities while maintaining an overview. Analytical skills to assess and solve complex logistical challenges are also crucial in this role. As a Customer Service Representative at DHL Supply Chain, you have daily contact with the customer regarding various matters such as shipments, order issues, warehouse transport, and relationship management.

You bring

• Preferably experience in Customer Service in Logistics, Production, or Supply Chain;
• You need to live in the area of Beringe (Netherlands);
• Excellent English language skills;
• Driven and analytical skills;
• Ability to keep calm in stressful situations while maintaining an overview;
• Prioritization skills under high workload.

The Organization

Our High Tech campus in Beringe consists of 5 locations with a total area of approximately 145.000 m2, and you will be part of the customer Philips. You are part of a team of 10 Customer Service Representatives and report to the Customer Service Supervisor.

Are you the Customer Service Representative we are looking for? 

Apply directly by sending your CV via the 'Apply' button. Still have questions? Contact Daisy Lemmers at .

Disclaimer: Inclusion and Diversity At DHL, we strive for an inclusive work environment with equal opportunities and respect for diversity. Applicants are evaluated based on qualifications, experiences, and skills.